Have the gift recipient check their email junk folder. If the recipient accidentally deleted the gift email, have them check the deleted items folder in their email app. The xvox can give the code to someone else to redeem. Or, they can are top games like minecraft for pc very you to return the item for a refund. Important You must request a refund for an unredeemed code within 14 days of making the purchase.
For more info, see Microsoft Gift Terms and Conditions digital goods. Would you like to contact Support xboxx the "Help with giving digital games as gifts" issue you were reading about or a different issue?
Skip to main content. Xbox Support Xbox One. Xbox PC Gaming. Backward capability Game setup Game titles Purchasing Troubleshooting. My account. Try again after this period ends. Check the product page. Digital products that can be sent as a gift include the Buy as gift option. Some games are still sold as a packaged item we ship to you. Select View gift code. If the code was redeemed, check the name it was sent to. Fot the code is still active, select View gift code and then Copy.
Paste the gift code into the body of an email and send it to go here how to buy a game for someone on xbox. See if the code has been redeemed by visiting the order history page at account. Locate the item and then select View gift code to check the code status. If the code continue reading still active, copy and paste it into an email and then send it to the recipient.
If the recipient is a child or teen, the maturity level on their account might be blocking the download. If necessary, you can return the cbox for a refund. If not, you can return the game for a refund. Did this resolve your issue? Thanks for your feedback! We're sorry this article didn't solve your problem.
We won't give up and how to buy a game for someone on xbox should you. Try this community option, below. Get help from the community. Chat with an Ambassador. Provide feedback for this topic. Yes No. To protect your privacy, please do not include contact information in your feedback. Repair poker games dark matter service center. Manuals and warranty info. Post on the Community Support Forums. Contact us. Contact Us.